Testimonials

What our Clients are Saying


Our mission is to assist our Buyers and Sellers in making the best Real Estate decisions possible by providing exceptional service through experience, knowledge, professionalism and loyalty.



"When we first started thinking about selling our condo we had no clue where to start. Kim and Reiko came to us with a wealth of information and research that totally blew us away! Their listing for our place looked extremely professional and we sold quickly. We worked mainly with Reiko who was very attentive to our needs and just overall a joy to work with. Communication with both her and the entire team was top notch. Every nuance was taken care of and we found an amazing home in a process that was totally painless! We genuinely felt totally taken care of every step of the way. We 1000% recommend the Kim Phillips Real Estate Team!"
Cam H.

"My husband and I have bought and sold with Kim and Reiko 10 times over the years. The fact that we keep coming back is a great indication of their level of service and commitment. Two of the deals were estate sales and very emotional, more so than a regular real estate transaction. Kim guided us through as always! For our next adventure / purchase Kim and Reiko will be our first call. Thanks for everything you do, you are simply the BEST."
Leanne D.

"A big thank you to Kim Phillips and her team on the successful sale of our home. Kim and Reiko worked very hard for us in a challenging market. Kim and her team are professional, knowledgeable and committed to getting the job done! I would highly recommend Kim to anyone looking to buy or sell. Again, thank you ladies."
Cindy E.

"Kim and her team are just amazing with helping clients achieve their goals! Kim takes a personal interest in knowing what we want and guides us through our options. She helped us sell our townhouse during Covid-19 restrictions and ensured utmost safety for viewings involving all creative forms of online materials available to buyers. She is very experienced, helpful and patient and an asset to have when dealing with properties in the Fraser Valley. Kudos!"
Magdalene R.

"Kim is the ONLY Realtor we’ll deal with. We’ve worked with Kim for years, and she’s earned our trust many times over. She and her team recently sold our house (for WAY above asking in 24 hours!) and got us the price we wanted for our new home. They go above and beyond expectations. Their first, second, and only concern is getting the right situation for their clients. We trust Kim to do right by us. Our daughter even calls her Auntie Kim now!"
Geoff D.

Our Google Reviews

Jordan Knight
Jordan Knight
03:05 29 May 24
Reiko & Kim made my first home buying experience great. Naturally I was stressed as it’s something I’ve never done before. Reiko was always giving me her time to answer any and all questions I had, making the process exponentially easier from the start. I know even though the process is over I will always be able ask them questions in the future. Some of the nicest, professional, intelligent, & reliable people that I have had the pleasure to meet. I have the highest regard for this team & I cannot recommend them enough.
Chris Thorne
Chris Thorne
03:19 02 May 24
Kim, Reiko and Trish were absolutely fantastic to work with! We had the pleasure of both selling our condo and purchasing another one with them in a short period of time and we found all three of them to be absolutely first class and so professional. From the time that we first put our condominium on the market to when we were able to complete everything on both ends we found the communication from Kim, Reiko and Trish exemplary in all our interactions. My partner and I would highly recommend their team!
Erika Morden
Erika Morden
20:07 18 Apr 24
Reiko has been such an amazing help with the selling of our condo and finding our new condo!! She was super supportive and was always available to answer any questions we had! Reiko and the team were very clear in the process and made moving easy and stress free for us! We will reach out to Reiko any time we have a new move coming!
Dale Seth
Dale Seth
00:45 29 Mar 24
I’ve worked with a number of real estate teams and Kim, Reiko and Trish are by far the very best! I would highly recommend them for all of your real estate needs. They are kind, very responsive, professional, and exceeded my expectations. Thanks to the Phillips Munro real estate team for making my real estate transaction a smooth and very stress free one!
Chelsea Moffat
Chelsea Moffat
21:46 18 Mar 24
Reiko is so knowledgeable! She made purchasing our investment property a breeze! Highly recommend this team to anyone who is looking for a realtor! They value their clients and go above and beyond to make the process seamless.
Sam Smith
Sam Smith
04:29 05 Mar 24
Kim & Reiko and truly in a league of their own! They bring expertise, compassion, fun and the utmost intelligence to everything they do!From staging, marketing, client care/ appreciation they truly go above and beyond!
Melissa Maas
Melissa Maas
17:58 24 Feb 24
My husband & I had an amazing experience purchasing our first home with Reiko. Extremely professional and excellent communication. I highly recommend using Kim or Reiko as a realtor and will be using them in the future.
Matt Trudell
Matt Trudell
17:39 15 Feb 24
Kim and reiko were an absolute pleasure to work with. They made listing, showing and selling our home as easy as it can be. They understood the vision and dream we had for our new home and helped us find it with lots of patience along the way. Both Kim and reiko are very knowledgeable in all aspects of the buy and sell process and we will definitely use them again!
Karen
Karen
02:43 26 Jan 24
I have had the pleasure of working with Kim, and in the last few years, Reiko, on multiple real estate deals. Whether we have bought or sold, Kim has handled our transactions with competence and professionalism. Her years of experience shine thru in every meeting and I feel confident with her acting on our behalf.In each of our 5 moves in 15 years, I have been proud to say my realtor is Kim Phillips. Her name and reputation is always met with kindness and respect and I have consistently recommended her to friends and family.Thank you Kim, for your continued commitment to excellence.Karen G
Emily Gibson
Emily Gibson
22:36 05 Jan 24
Kim and her team were recommended to us after we had a negative experience with a past realtor. From start to finish, our experience buying our first home was nothing short of exceptional. Everybody on the Kim Phillips Real Estate Team is attentive, responsive and very personable. We greatly appreciated how both Kim and Reiko always took time to answer our questions in a very patient and understanding manner. We couldn’t be happier with our experience and would highly recommend the Kim Phillips Real Estate Team to anyone looking to buy or sell a home. Thank you again for all of your hard work and dedication! We look forward to working with you again in the future!
Brittany Ratzlaff
Brittany Ratzlaff
21:28 03 Jan 24
As the owner of Clayton Heights Notary, I consistently receive glowing feedback from clients who have worked with Kim and Reiko. Their exceptional service elicits nothing but praise, as they deliver a positive and personable experience to every client. I wholeheartedly recommend this remarkable duo to anyone seeking to work with industry leaders!
Jenna Drummond
Jenna Drummond
20:57 03 Jan 24
I have known Kim and Reiko for 6 years now - they are the most incredible human beings & truly amazing real estate professionals. I recommend them to all of my friends, family and clients moving to the Fraser Valley. Their knowledge and expertise of the real estate market is second to none & the experience they provide for every one of their clients is first class. Work with them to buy or sell real estate - you won’t regret it!
Sandi Dennis
Sandi Dennis
00:02 17 Nov 23
From day one our experience with Kim , Reiko and their team was handled with such compassion and care . Dealing with an estate can be more than challenging but they made myself and my family feel so safe in their expert hands . We cannot thank them enough. You want professionals to help you , this is the team !
Cole Jackson
Cole Jackson
22:07 10 Oct 23
Reiko and the Kim Phillips team were fantastic every step of the way in purchasing a house! I absolutely recommend working with them.
Colton Liddell
Colton Liddell
22:02 03 Oct 23
Kim and Reiko were amazing throughout my sale. They kept in contact with me and my financial advisor the whole time and made this move so much easier than my previous one.
Ryan Sherzat
Ryan Sherzat
04:02 19 Sep 23
We had nice experience with Kim's real estate team. They helped us to purchase our first home. Rosemary were so supportive and responsive. Appreciate team's hard working.
Jacqueline McComb
Jacqueline McComb
02:08 18 Aug 23
Reiko and the Kim Phillips team are nothing less than amazing. They've helped us with both the purchase and sale of our first home and we couldn't be more thrilled with how both experiences went. We've always felt valued and cared for by the entire team, even when we're not actively selling or purchasing a property. The knowledge and experience they bring to the table is immense, which has allowed us to fully trust their guidance in every situation. I recommend Reiko and the team to all our friends and family, and I highly suggest you use them too. They really are the best of the best!
Leah
Leah
23:54 16 Aug 23
Kim and her team went above and beyond helping me transition from married life to getting my own place as a single mom. They were all so kind and supportive, and really walked me through the process (it was my first time buying a place on my own). Kim really took the time to show me suitable places, and also has great contacts (such as mortgage broker, house insurance, etc.). She always got back to me quickly, followed up on everything I needed (and more!) and made the process smooth and simple. Incredibly grateful to have met such an amazing group of women and look forward to working with them again in the future!
James Short
James Short
03:06 10 Aug 23
I would highly recommend Kim Phillips, Reiko Munro and their team to anyone looking to purchase a home for their family. We got above and beyond what I expected a realtor to do for us and made everything from starting searching for a home to moving in as smooth as it could be. There was no waisting time, they found us exactly what we were looking for and we got it. Thanks so much Reiko and Kim!
Amanda Short
Amanda Short
23:52 09 Aug 23
Our journey with Kim and Reiko to find our home was nothing but amazing!! I would recommend them to anyone and everyone! The passion they have for their work and clients really shows. We are so in love with our new home, and honestly couldn’t of done it, or would of wanted to do it without them! Thanks again ladies!!
Oleg G
Oleg G
23:51 26 Jul 23
We had an incredible experience working with Kim Phillips Real Estate Team! They are experts in all things real estate and more. Throughout the entire process, they provided exceptional support, helping us sell our property seamlessly and find a new one that exceeded our expectations.The selling process was a breeze, thanks to their top-notch images and video presentation for our listing. Their efforts attracted numerous potential buyers, and they skillfully negotiated excellent moving out terms with the eventual buyer.Buying was a bit stressful due to a competitive market with multiple bids with subject-free offers. Eventually, Reiko came across an excellent new development opportunity that had just hit the market. There was no showroom available, and they provided us with the floor plan to consider which was hard to decide whether we want it or not. But thanks to Reiko, who lives in the same complex, we were able to get a glimpse of what our potential new home could look like. It made a significant difference, and we ended up finding a great deal. We're certain we wouldn't have considered it without her guidance.What impressed us further was Kim Phillips Real Estate Team's excellent recommendations for mortgage brokers and lawyers. We took their advice on the lawyers, and it turned out to be a lifesaver when we urgently needed to sign documents. They went above and beyond to accommodate us, even outside regular working hours.Kim, Reiko, and Rosemary were always responsive and attentive to our needs, even when we said there was no rush. Their dedication to customer service and care for their clients truly stands out. We're excited to attend their client appreciation events in the future.In conclusion, if you're looking to buy or sell real estate in the Langley or Surrey area, we highly recommend Kim Phillips Real Estate Team. We can't wait to move into our new place, thanks to their invaluable assistance!
Justin Yan
Justin Yan
03:56 19 Jul 23
Reiko came recommended to us, and based on our experience, we would happy to pass on that recommendation for her and the rest of the Kim Phillips Real Estate Team.As first time home buyers she explained everything throughout the process. Any questions or concerns we had were answered promptly with care and detail. Her expertise helped us get an accepted offer that saved us money in this crazy market.We will certainly use Reiko and the Kim Phillips Real Estate Team in the future for any real estate needs, and will recommend them to anyone who asks. If you are looking for a professional high-quality real estate team who are a joy to work with, then you've found it with the Kim Phillips Real Estate Team.
Byard Wood
Byard Wood
03:03 11 Jul 23
Four years ago Kim helped me sell my Mom's home after her passing. Kim was clear, well informed and took care of this with me in a professional and compassionate manner. Since then I have come to her for advice and assistance in other Real Estate matters. She has always been generous with her time, accurate with her advice and a real pleasure to be with.
adwin lui
adwin lui
23:09 09 Jun 23
Kim has been our client at my company for a few years now. Recently one of our employees asked me for a realtor Referal and from my dealings with Kim and her team, I thought of them right away.They loved their experience in both the buying and selling process. When it came to selling they created a nice video for the listing and was able to get multiple offers and they ended up selling to the highest one.The next step was to find them a home, at the time inventory was low and there were bidding wars on a few properties they made offers for. Kim's team suggested they look at a home at a new development in Langley. They even went the extra mile and let them view one of their OWN homes that was on the development, now that is going the extra mile.If you're looking for one of the top realtors in Langley or South Surrey, I highly recommend Kim's Real Estate team.
stephen todd
stephen todd
00:48 22 May 23
Kim and team were outstanding in the selling of our home in a very quiet and competitive marketplace. They communicated and supported us through every step of the process, which we appreciated.Their communication skills are absolutely top notch.Thank you Kim, Reiko, Rosemary and Trish for making the selling of our home a seamless experience from start to finish. You are simply the "Best"!Stephen and Penny Todd
Subodh Koranmath
Subodh Koranmath
19:30 06 Feb 23
Decision to move to a different city can be overwhelming when you are not sure about all the various areas and parts of the city that may suit your family. We had rarely been to the mainland, and our decision to move to Vancouver was pretty exciting as well as nervous. One of our close family friends recommended team Kim as they had recently moved to the mainland as well, and we decided to try their services out. It was really nice to meet Kim on Zoom for the first time as she spent the hour in letting us know about her team and how they operate and also in getting to know our family, and what we value the most. This information was precious as we started to look out for properties as Kim and Rosemary filtered properties based on our likes and dislikes. Team Kim always operates as one team, so any information shared with one of them trickles down to the entire team, so we got a team who's always available to answer any questions we had at any time of the day.Showings were always arranged keeping our 2 little ones' break times and travel times as well as grouping various home viewings together so we have a productive visit to the city. Team Kim also arranged Video viewings when necessary and provided us with all the pros and cons about the properties, areas and the commute to various places. We absolutely loved the experience, and never felt rushed into any decision. The entire team has been a delight to work with. Kim always had the best intentions while helping our family find the right home, and stayed on top of every listing we were interested in, and expressed her opinions in a very subtle manner that helped us make our decision.Cherry on the top is when they take extra care to help out even after the closing until you're able to either move in or rent out. Team Kim provided the best service any realty team could ever provide and we would wholeheartedly recommend them as their realtor to anyone or everyone we know.
Sarah Slipec
Sarah Slipec
00:20 28 Jan 22
Kim and Rosemary helped me buy my first home and I couldn't be happier with the experience. They were available any time of day and made the entire process seamless and enjoyable. I am beyond happy in my condo and would recommend the team to anyone I know. They made it a point to remember personal details about my life and check in with me post-purchase. Truly loved every second of working with them!
Della Lawrence
Della Lawrence
15:01 31 Dec 21
Kim ad Rosemary were extremely professional in assisting us with securing a property in a fast-paced market. Although we were purchasing remotely, it took about a week to find our property and push the deal to completion. Great team, very cooperative and open with negotiations. Highly recommended!
Chelsea Noel
Chelsea Noel
18:22 08 Dec 21
Reiko was fantastic to work with! I'm so happy that we quickly found a condo that was absolutely perfect for me. Thanks so much for making my first home buying experience a pleasant one!
Erin Vance
Erin Vance
20:58 17 Nov 21
This incredible team helped me sell my condo in less than a week. They were extremely professional and went above and beyond to ensure the process with smooth and stress free! I highly recommend Reiko, Kim, & Rosemary to help you buy or sell!
Shanna Oliver
Shanna Oliver
18:47 07 Nov 21
We highly recommend Kim and her team. They helped guide us through the sale of our home in a kind, caring and professional manner. They were there every step of the way and were always quick to respond to any questions that we had. Thank you for your support during this stressful time! We greatly appreciate it.
Alihna Hinksman
Alihna Hinksman
01:29 15 Oct 21
Selling our first home, and buying a new home seemed like a daunting and nerve wracking experience for us, especially through a pandemic housing market. Kim and Reiko sat down with us, putting us at ease, and specifically asked us our wants and needs, and anything we do not want. They took every aspect into consideration for what was best for our growing family. Reiko made the entire stressful process of selling and buying in the same night, somehow a lighter and easy experience. She worked tirelessly with the other agent that night to ensure we got the home we fell in love with. On top of that, when we moved in and came across an awful experience with one of our appliances being entirely mouldy, she was quickly trying to rectify the situation. And when we exhausted all of our options with fixing that appliance, Kim and Reiko stepped in and were able to get us a new one. I am honestly overwhelmed with emotion from their kindness and care for the health and safety of our little family. We couldn’t have imagined doing this with any other team of people, we cannot thank you enough!
Anne Jones
Anne Jones
17:26 06 Sep 21
We highly recommend Kim, Reiko, and their team. Kim grew up in Richmond and has lived in worked in Surrey for dozens of years. She is knowledgeable and well-connected in the Lower Mainland. It's not easy to find a realtor who truly has a client's best interests in mind. Kim and her team are caring, kind, professional, and responsive. We appreciated her grace, follow up, and guidance and highly recommend Kim and her team.
Louise Boivin
Louise Boivin
20:37 15 Aug 21
We hired Kim and her team to sell our home in the South Langley area in which it sold within 2 days. The whole process was very easy going due to Kim and her team of amazing co-workers. They were there every step of the way to making sure our home was presentable for a quick sale, to answering any questions or concerns we had in a quick responsive time. All of their tips & suggestions, and even help staging our home properly was such a great help. They are all very kind and care for their clients fully making sure all of their needs are well taken care of. We highly recommend Kim Phillips Real Estate Team, we have absolutely no regrets hiring them, and neither will anyone else. They have a quick response time to any questions or concerns anyone may have. Thank you Kim, Reiko & Louise for all the support & care you gave to our family is so much appreciatedLou & Louise Boivin
Chrisie Weber
Chrisie Weber
16:08 07 Aug 21
With the help of Reiko and the Kim Phillips team, we were able to purchase the perfect home for us, going above and beyond to always be there for us at anytime. Buying your first home is very intimidating and they made it so easy - very helpful! Taking the time to listen to our needs, concerns, questions, and most importantly, being there with us for every step. We will definitely be working with Reiko again in the future for our next big step!
Jessie Brown
Jessie Brown
21:20 04 Aug 21
We could not have better things to say about our experience buying a townhome with Reiko as our realtor. She was very professional, thorough, and honest throughout the whole process. Reiko went above and beyond to make sure that we found a home with everything we asked for and we could not be happier with the end result. We look forward to working with her again in the future!
Matt Ohl
Matt Ohl
01:35 10 Jun 21
Working with Reiko made finding a house feel much more relaxed than anticipated, even in such a crazy market. She worked around my schedule and never made me feel rushed to make a decision. Im so lucky to have gotten to work with her and will be recommending her to all of my family and friends. She is a true professional.
Laura Zary-Jackson
Laura Zary-Jackson
21:34 16 May 21
Kim is the most knowledgeable and professional agent we have ever dealt with. She walked us through every part of the sale and was always available to answer questions. Being in different provinces was never an issue. Kim always made herself available on our schedule. She always had our best interest as top priority.
Michael Murphy
Michael Murphy
20:20 20 Apr 21
Wonderful team - very quick to respond and was very tentative to my needs. I will most certainly be using Kim's and her team's services when it comes time to sell/buy again!10/10!! They are incredible to work with.
Theresa LeBarge
Theresa LeBarge
17:10 08 Apr 21
We were looking to purchase a condo in the Langley area. Kim and her team were fantastic. Kim really took the time to get to know us and to choose listings that fit with our style and price point. She made the purchase a positive experience for everyone. We would highly recommend her and her team.
Alicia Elliott
Alicia Elliott
19:10 08 Mar 21
Me and my Fiance purchased our first home in August of 2020. We were super new to the home buying process and Kim made it so easy! She was fast at replying to all questions and helping us through the process as we had many inquiries. We found our first home on our first day of looking on a place that Kim had picked out herself for us to look at! She has helped many of my family members purchase their first homes as well, and we would highly recommend her to anyone, whether its buying your first home or for selling!Thank you so much Kim for all of your help!
Sinem Alugan
Sinem Alugan
16:17 24 Feb 21
Buying our first home together was a daunting task. We were filled with excitement and nerves. Kim and her team were phenomenal. They walked us through selling our apartment. The turnaround from listing to selling was seemless. When it came to viewing and finding our new home they were great at setting up as many homes to view that fit our criteria and helping us really understand what it is that suited our family and needs. From the offer stage to getting the keys we couldn't be more appreciative to have Kim and her team by our side. Thank you so much for everything you guys did. You truly helped us start a new chapter in our lives.
Jennifer Hodgson
Jennifer Hodgson
01:47 27 Jan 21
Reiko (and Kim!) were wonderful at helping us find our first home. They answered every question promptly, were very professional and knowledgable, and made us feel like we were always their top priority. Reiko was excellent at narrowing down what we wanted, and always had our best interest at heart. We honestly miss house shopping because we had such a great time with her, and would highly recommended both of them to any of our family and friends.We are so happy with our new home, and we are so happy that we chose the best real estate team to help us find our perfect place.
Andrea Snopek
Andrea Snopek
20:12 23 Dec 20
Kim and Reiko are so easy to work with, friendly, and got me exactly what I wanted! Kim was responsive, made me feel super competent and answered all of my first time home buyer questions I was nervous to ask, all while boosting my confidence. Everything was explained thoroughly and I felt like she was by my side through the entire process. I would recommend 10/10. She is great at what she does! I will be back when it's time for an upgrade!
Cameron Hitchcock
Cameron Hitchcock
17:30 04 Dec 20
When we first started thinking about selling our condo we had no clue where to start. Kim and Reiko came to us with a wealth of information and research that totally blew us away! Their listing for our place looked extremely professional and we sold quickly. We worked mainly with Reiko who was very attentive to our needs and just overall a joy to work with. Communication with both her and the entire team was top notch. Every nuance was taken care of and we found an amazing home in a process that was totally painless! We genuinely felt totally taken care of every step of the way. We 1000% recommend the Kim Phillips Real Estate Team!Thanks again Reiko for the amazing experience!
Tracy Bodin
Tracy Bodin
20:00 24 Nov 20
I've known Kim and Reiko for over 16 years on both a professional and personal level.As many others know, they are honest, passionate, hardworking and highly experienced in real estate. Their number one priority is keeping their clients happy and stress free. I personally witness Kim on many occasions making/taking late night calls to ensure her clients don't miss offer opportunities.Kim's team is very meticulous when listing properties. She makes sure they are marketed and showcased effectively and distinctively online and in person.I would highly recommend Kim and Reiko for all your real estate needs as they understand the local housing market in the lower mainland and especially in Surrey.
More reviews
js_loader